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SAA, Comair Flight Cancellations Leave Passengers Angry Over Poor Communication

SAA - SAA, Comair Flight Cancellations Leave Passengers Angry Over Poor Communication

With a number of flights cancelled on Tuesday by some airlines, passengers at the OR Tambo International Airport have voiced their unhappiness about the lack of communication.

Comair and SAA have had to ground some planes operating between Cape Town, Joburg and Durban.

They said it was a precautionary measure following oversight inspections by the Civil Aviation Authority.

Certain Mango flights have also been affected.

Passengers are standing in lines anxiously, as they wait to check-in their luggage amid long delays.

Officials are speaking to some travellers on the ground, but many have complained about poor communication.

One woman said she had no idea that there were major disruptions.

“My flight was supposed to be at 12.45pm and I called this morning and they said ‘no, your flight is on-time,’ so I got to the airport [but there were] no messages, no emails, nothing and my flight’s delayed. I see it on the board, I go to the counter but they said they don’t know about it.”

Many flights have been rearranged and airlines assured their clients that they would be back to full services soon.

Travelers have also been urged to check how the delays have impacted their flights.

EWN

The post SAA, Comair Flight Cancellations Leave Passengers Angry Over Poor Communication appeared first on iAfrica.com.

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